| Customization: | Available |
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| After-sales Service: | Permanent After-Sales Service |
| Warranty: | 5 Years |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Q: Is an OEM/ODM battery pack available?
A: Yes, OEM/ODM battery packs are warmly welcome. We have a professional R&D Team to provide you with technical support.
Q: What information do you need before making a customized battery pack?
1. Size of the battery pack
2. Voltage of the battery pack
3. Capacity of the battery pack
4. Max continuous discharge / working current
5. Cable and connector types
6. Whether communication or Bluetooth APP is needed.
Q: Can you print my logo on the battery cover?
A: Yes, a custom logo is available.
Q: Is the sample order acceptable?
A: Yes, sample orders for quality tests are acceptable.
Q: How should I place an order?
A: We will issue a formal invoice to you and you just make the payment. Then your order will be processed at once after you get it.
Q: How should I pay? Which terms of payment do you accept?
A: T/T, Paypal, Western Union, D/P, L/C
Q: How to ship out the batteries?
A: We have good partners to arrange the shipments to all countries. Although batteries are categorized as dangerous goods, you should rest assured that your cargo will be delivered through our experienced shipping partner(s).
Q: Do you have the documents required for battery shipments?
A: Yes, we have MSDS, UN38.3 for single cells, and other special files needed for shipments to some regions can also be applied for you.
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